Privacy Statement

Personal Data We Process

STM Europa B.V. processes your personal data because you use our services and/or because you provide them to us yourself. Below is an overview of the personal data we process:

First and last name Address details Phone number Email address Job title

Purposes and Grounds for Processing Personal Data

STM Europa B.V. processes your personal data for the following purposes:

Handling payments. Contacting you by phone or email if necessary for our services. Delivering products and services to your home. STM Europa B.V. also processes personal data if we are legally obligated to do so, for example, for tax returns. Automated Decision-Making

STM Europa B.V. makes decisions based on automated systems that may have consequences for individuals. This involves decisions made by computers or software without human intervention (such as from an employee of STM Europa B.V.).

Retention Periods for Personal Data

STM Europa B.V. does not retain your personal data longer than is strictly necessary for the purposes for which they were collected. We adhere to the following retention periods: a maximum of 14 days after the delivery of services or goods, corresponding to the period for any complaint procedure. In the event of cancellation of an assignment without an agreement, the data will be deleted within 30 days after cancellation.

Sharing Personal Data with Third Parties

STM Europa B.V. does not sell your personal data to third parties. We only share your data with third parties if it is necessary for the execution of the agreement or to comply with legal obligations. We enter into a data processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality. STM Europa B.V. remains responsible for these processing activities. We only provide personal data to other third parties with your explicit consent.

Cookies and Similar Technologies

STM Europa B.V. only uses functional, technical, and analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet, or smartphone during your first visit to our website. These cookies are necessary for the proper functioning of the website and ensure, for example, that your preferences are remembered. They also help us optimize the website. You can disable cookies by adjusting your browser settings. Additionally, you can delete previously stored cookies via your browser settings.

Access, Modification, or Deletion of Data

You have the right to access, correct, or delete your personal data. You can also withdraw your consent for the processing of data or object to the processing. Furthermore, you have the right to data portability, which means you can submit a request to transfer the personal data we hold about you in a computer file to you or another organization you designate. Requests for access, correction, deletion, or data portability can be sent to info@stmeuropa.eu. We will respond to your request within four weeks. Additionally, you can file a complaint with the Data Protection Authority if you believe we are not handling your data carefully.

Security of Personal Data

STM Europa B.V. takes the security of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized changes. If you suspect that your data is not adequately secured or there are indications of misuse, please contact us at info@stmeuropa.eu.